Privacy Policy
Last Updated: January 14, 2025
Table of Contents
1. Introduction
Compare Rates Today ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website comparerates.today (the "Site") and use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
Important Notice:
We are a lead generation company. When you submit information on our Site, your data may be shared with multiple third parties including insurance carriers, agents, and marketing partners. Please review the "Information Sharing" section carefully.
2. Information We Collect
We collect several types of information from and about users of our Site:
Personal Information
Information that identifies you personally, including:
- Full name (first and last)
- Email address
- Phone number
- Physical address (street, city, state, ZIP code)
- Date of birth
- Gender
- Marital status
Insurance-Related Information
Details needed to provide insurance quotes:
- Vehicle information (make, model, year)
- Driver's license number and status
- Driving history and violations
- Property details (home type, size, age, construction)
- Current insurance coverage and claims history
- Health information (for life/health insurance)
- Pet information (for pet insurance)
Technical & Usage Information
Information collected automatically when you visit our Site:
- IP address and geolocation data
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring website or source
- Click patterns and navigation paths
- Form interaction data
3. How We Collect Information
We collect information through various methods:
Direct Collection:
- Quote request forms and surveys
- Contact forms and email communications
- Phone calls (which may be recorded)
- Account registration (if applicable)
Automated Collection:
- Cookies and similar tracking technologies
- Web beacons and pixel tags
- Analytics tools (Google Analytics, Vercel Analytics)
- Session recording and heatmap tools
Third-Party Sources:
- IP geolocation services (ipstack)
- Address verification services (Google Places)
- Lead verification services (TrustedForm, LeadID)
- Marketing partners and affiliates
4. How We Use Your Information
We use the information we collect to:
Provide Our Services
- Process your quote requests
- Connect you with insurance providers and agents
- Display relevant insurance offers and quotes
- Respond to your inquiries and communications
Marketing & Communications
- Send promotional emails about insurance products
- Contact you by phone regarding insurance offers
- Send SMS/text messages about quotes and offers
- Personalize content and advertisements
Business Operations
- Analyze website usage and improve our services
- Detect and prevent fraud
- Comply with legal obligations
- Enforce our terms and policies
- Conduct research and analytics
5. Information Sharing & Disclosure
Important: Please Read Carefully
As a lead generation company, sharing your information with third parties is a core part of our business. When you submit a quote request, your information will be shared with multiple parties.
Insurance & Lead Partners
Your information may be sold, licensed, or shared with our insurance and lead partners, including but not limited to insurance carriers, licensed agents, lead aggregators, and marketing networks.
Service Providers
We share information with companies that help us operate our business:
- Website hosting providers (Vercel)
- Email service providers (SendGrid)
- Analytics providers (Google Analytics)
- Customer relationship management (HubSpot)
- Call tracking services (RingBA)
Legal & Compliance
We may disclose your information:
- To comply with legal obligations or court orders
- To respond to lawful requests from public authorities
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
6. Third-Party Services
Our Site integrates with various third-party services that may collect information about you:
Analytics & Tracking:
- Google Analytics & GTM - Website analytics and tag management
- Vercel Analytics - Performance and usage analytics
- Everflow - Affiliate and conversion tracking
Lead Verification:
- TrustedForm - Captures certificate of form submission for compliance
- LeadID (Jornaya) - Lead authentication and verification
Communication Services:
- SendGrid - Email delivery and tracking
- RingBA - Call tracking, recording, and routing
Location Services:
- ipstack - IP-based geolocation
- Google Places API - Address autocomplete and verification
Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their privacy policies.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (SSL/TLS)
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
9. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Meet business and regulatory requirements
Lead data is typically retained for a period of 2-7 years, depending on the type of information and applicable legal requirements. After this period, data may be anonymized or deleted.
10. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of the sale of your personal information
- Portability: Request your data in a portable format
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@comparerates.today or submit a request through our Privacy Request Form.
11. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Your CCPA Rights:
- Right to Know: Request disclosure of what personal information we collect, use, and share
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the "sale" of your personal information
- Right to Non-Discrimination: Not be discriminated against for exercising your rights
Notice of Sale
We "sell" personal information as defined by the CCPA. When you submit a quote request, your information is shared with (sold to) our insurance and marketing partners in exchange for compensation.
Categories of Information Sold:
- Identifiers (name, email, phone, address)
- Personal characteristics (age, gender, marital status)
- Commercial information (insurance preferences, coverage needs)
- Internet activity (browsing history on our Site)
- Geolocation data
How to Exercise Your Rights:
Visit our California Privacy Rights page to submit a CCPA request, or contact us at opt-out@comparerates.today.
We will respond to verified requests within 45 days as required by law.
12. Children's Privacy
Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@comparerates.today.
If we discover that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.
13. Do Not Track Signals
Some web browsers transmit "Do Not Track" (DNT) signals. Because there is no common understanding of how to interpret DNT signals, our Site does not currently respond to DNT browser signals or headers.
However, you can manage your tracking preferences through:
- Your browser's cookie settings
- Opt-out tools provided by advertising networks
- Our opt-out request form
14. Links to Other Websites
Our Site may contain links to third-party websites, including insurance company websites, partner sites, and advertisers. We are not responsible for the privacy practices or content of these external sites.
We encourage you to review the privacy policy of every site you visit. Our Privacy Policy applies only to our Site and does not cover any third-party sites.
15. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last Updated" date at the top of this page
- Post the revised policy on our Site
- For material changes, provide notice through email or a prominent notice on our Site
Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Compare Rates Today
Privacy Inquiries: privacy@comparerates.today
Opt-Out Requests: opt-out@comparerates.today
Submit a Privacy Request: California Privacy Rights Form
By using Compare Rates Today, you acknowledge that you have read and understood this Privacy Policy.